We have recently had a successful CQC inspection and been rated Good across the board
Please remember in this busy time that home visits must be requested before 11am. All visits will be triaged by telephone by a GP to assess if a visit is needed. Please be aware a GP may advise you require hospital admission without seeing you in line with current Coronavirus guidelines.
Re-opening of Chapeltown
You will be pleased to know we are planning to reopen our Chapeltown branch on the 8th June. We ask that patients still stay at home if at all possible and only attend the surgery if they have a pre-booked appointment. All appointments with a GP will remain only bookable via a telephone triage appointment. If the GP triaging feels your symptoms indicate that you may have Coronavirus and need to be seen these appointments will still be at our Elm Lane Branch. Due to staffing levels there will be no GP at Chapeltown on a Tuesday afternoon. We reserve the right to move all services back to our Elm Lane branch if staffing levels dictate. Thank you for your continuing co-operation during these difficult times.
During the coronavirus pandemic we are changing the way we take prescription requests. We ask that any patient who is able signs up for our online access to order prescriptions enabling patients to order at a time that is convenient for them. Alternatively prescriptions can be ordered via telephone between the hours of 8.30am and 12noon Monday- Friday.
Due to staff sickness and the Coronavirus situation we have made the decision to temporarily close Chapeltown Surgery from Monday, 30 March 2020 until further notice. All calls to Chapeltown will be diverted to Elm Lane (01142455112), from Monday, 30 March 2020. All staff will now be working from Elm Lane Surgery. We have not taken this decision lightly, as our priority is the health and wellbeing of our patients and staff.
Patients will still be able to speak to a GP, order Prescriptions, obtain results, etc., in the same way as you would if you were to contact Chapeltown Surgery. We would like to ask all our patients, that have not already done so, requesting medication that you give reception staff a nominated Pharmacy so that your medications can be sent direct to them, this is to prevent any unnecessary travel, for yourselves, to Elm Lane. If possible can we ask that all prescription requests are made over the telephone or via online services (which can be obtained from one of our receptionists).
GPs will continue to triage patients in the normal way Monday-Wednesday & Friday and if they feel a face to face appointment is necessary this will now be at Elm Lane Surgery.
We appreciate that temporarily closing Chapeltown Surgery will be an inconvenience for some of you, but prescription requests and samples will no longer be able to be dropped off at Chapeltown Surgery. Sample collection from Elm Lane Surgery is 11am.
If you need help when we are closed, please call the surgery number and you will be given details of our out of hours service. You may also call 111, the free NHS non-emergency number or visit the walk in centre on Broad Lane.
Our latest Friends and Family test results are out please click here to see the results.
From 4 April we will be taking requests for the same day GP call back from 8.30am until 11am Monday, Tuesday, Wednesday and Friday